Zaatar Bengaluru Indo Arabian Restaurant

"We recently visited this Restaurant on a friend’s recommendation, but honestly, the experience was quite underwhelming. The ambience didn’t feel very inviting a bit dull and old-fashioned, lacking the kind of vibe you’d expect from a place that’s talked about. The menu itself looked interesting, but when we started ordering, we realized that many dishes weren’t even available, which was disappointing. Out of what we did try, the vegetarian items were fairly decent, but the non-veg dishes lacked taste and were far from satisfying. Even the biryani, which we had high hopes for, turned out bland and unimpressive. Service was very slow, which made the overall experience drag even more, though I will say the staff were friendly and polite, which was a small positive in an otherwise dull visit. All in all, Zaatar just didn’t live up to the hype. Between the limited availability of dishes, average food quality, slow service, and lack of good vibes, it wasn’t the kind of experience that would make us want to go back."

"Zaatar offers a premium dining experience. Tried the Zaatar special non-veg platter — highly recommended for groups (available in half or full portions depending on group size). The biryani rice was average and could use some improvement, but the roti and naan were very good. Parking is available outside the restaurant. Overall, it was a satisfying l..."

"🪴Needs Serious Improvement – Disappointed Visit🪴 My recent visit was quite underwhelming and far from what I had previously experienced. Sharing detailed feedback so the management can take note and improve: ❌ What Went Wrong: 1. No Proper Air Conditioning – The AC was either not functioning or completely off, making it very uncomfortable, especially during peak hours. A restaurant should prioritize customer comfort, and this was a basic miss. 2. Quality of Food Was Poor – The chicken served was hard and dry, clearly overcooked or not fresh. – Overall taste and presentation of dishes felt rushed and lacked consistency. – Compared to earlier visits, there’s a noticeable drop in taste and quality. 3. Price Hike Without Value – The menu pricing has increased, but neither the quality of food nor service justifies it. Customers don’t mind paying more when they see improvement or value—but that was missing here. 4. Long Waiting Time – Waiting for the table and then for food to be served took longer than acceptable. No staff provided updates or checked on us during the delay. 5. Poor Service & Staff Behaviour – Staff seemed disinterested and inattentive. – Requests had to be repeated, and no effort was made to communicate politely or professionally. – Staff should be trained to listen to customers, respond with courtesy, and ensure a positive dining experience. ⸻ ✅ Suggestions for Improvement: • Fix the air conditioning system and ensure it works consistently, especially during busy hours. • Review food preparation standards to maintain consistency, freshness, and taste—especially for key items like chicken dishes. • Re-evaluate pricing to match the quality offered—or improve portions, presentation, and ingredients to justify the cost. • Train the service staff on hospitality basics—courtesy, listening, timely follow-up, and proactive assistance. • Improve kitchen and table turnaround time by optimizing kitchen operations and increasing staff efficiency during peak periods. • Customer feedback system should be implemented to actively capture and address concerns in real time. ⸻ Final Verdict: This place has potential and past reputation, but unless serious improvements are made in service quality, food, comfort, and staff attitude, it risks losing loyal customers. I hope the management takes this review in the right spirit and makes the necessary changes."

"Great food and excellent service! The staff is very friendly and welcoming and it's very pocket friendly as well. The veg platter and cheese kunafa are absolute must-tries — both flavorful and well-prepared. The ambience is warm and inviting, making it a great spot for those craving Arabian and Asian cuisine. Highly recommended!"

"We had with family dinner at this hotel today. The food was extremely disappointing. Despite paying ₹4080, nothing satisfied our taste buds. The only palatable dish was the crispy chicken skewers, which the kids enjoyed. The staff seemed as gloomy as if they were attending a funeral, with no smiles to be seen. Changes are necessary. The hotel looks good, but the service and food need improvement."

"Excellent service by Suraj..."

"Good food..."

"Suraj..."